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FAQs for Insight
Explore our comprehensive FAQs to find answers and insights for using Jollof.com effortlessly in one convenient place.
What is Jollof.com?
Jollof.com is a versatile online platform where users can explore and purchase a wide range of products and services, from cuisine and fashion to business essentials, all in one convenient place.
How does the Jollof.com Wallet work?
The Jollof.com Wallet allows users to store funds securely on their account for quick and easy checkout. You can top up your wallet balance using bank transfers or other supported methods.
How can I track my order?
To track your order in real-time, log into your account and head to the “My Orders” section at the top right of the website header. There, you can monitor your order’s status, including processing, dispatched, and delivered statuses.
What happens if there’s an issue with my order?
If you encounter any issues with your order, such as missing items or quality concerns, please contact our customer support team immediately at info@jollof.com or 07048258922 for assistance.
Can I schedule orders in advance?
Yes, our app allows you to schedule orders for later delivery. Simply select your preferred date and time during checkout.
How can I become a restaurant partner on jollof.com?
Becoming a restaurant partner is simple! Just sign up as a vendor on our platform and follow the necessary instructions to complete your onboarding process.